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Seeking Civility? Eradicating Bullying at Work
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Seeking Civility? Eradicating Bullying at Work

Approved for SHRM PD Credit and HRCI Recertification Credit

When: Wednesday, August 17 2016
11:30 AM - 1 PM
Where: Fess Parker Doubletree Resort
633 E Cabrillo
Santa Barbara, California  93103
United States
Presenter: Catherine Mattice
Contact: SBHRA

Online registration is closed.
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In passing AB 2053, California has become the third state in the US to pass a law regarding workplace bullying (or what AB 2053 refers to as abusive conduct). And, according to a recent study by CareerBuilder, 35% of the workforce encounters bullies at work. 

Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Behaviors include frequent yelling, manipulation of work, nasty emails, social isolation, and a host of others. If allowed to flourish, it causes increased turnover, communication breakdown, reduced quality in work and poor customer service.

This program will take you through the process of developing effective strategies for dealing with workplace bullying and provide a step-by-step guide for building a healthy workplace where employees can thrive. At the end of this session, attendees will be able to:

  • Describe the social system of bullying, how to define it, and the behaviors that “count” as bullying and abusive conduct
  • Describe damage caused to targets, bystanders, and the organization in order to make a business case for ending it
  • Definitively describe the seven differences and similarities between harassment and bullying
  • Understand how AB 2053 requires more work from HR than a simple mention of abusive conduct in sexual harassment training
  • Immediately implement action items that will stop abusive behaviors
  • Create an action plan to build a culture intolerant of abuse


  • 11:30 AM - Noon: Registration, Networking & Lunch
  • Noon - 1 PM: Program

Registration Rates


  • Member $40
  • Nonmember $55
  • **Online Registration closes FRIDAY August 12th
  • **Register by August 12th to ensure Early Bird discount rate.


  • Member $50
  • Nonmember $65
  • Walk-ins accepted at the door as space permits.

About The Speaker 

Catherine M. Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on national affiliates of FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and

Catherine is Past-President of the American Society of Training & Development (ASTD), San Diego Chapter. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” It is available in all major online bookstores.

HR Certification Credits

This program has been approved for SHRM PD Credit and HRCI Recertification Credit.


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