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Approaching Difficult Conversations with Emotional Intelligence
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Approaching Difficult Conversations with Emotional Intelligence

Online Registration closes FRIDAY May 11th | Register by May 11th to ensure Early Bird discount rate

When: Wednesday, May 16, 2018
11:30 AM - 1:15 PM
Where: Hilton Fess Parker
633 E Cabrillo Blvd
Reagan Room
Santa Barbara, California  93103
United States
Presenter: Mariaelena Welch, PCC, CEQC, BSME
Contact: Chery Cerise, Chapter Administrator, SBHRA
(805) 259-3033

Online registration is closed.
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Join us to learn how Emotional Intelligence skills and practices can help you more confidently approach difficult conversations, how emotional contagion can influence these conversations and how we connect with others, and gain insight to how your personal patterns might serve or undermine the success of these conversations.  


HR Competencies: Communication, Leadership & Navigation, Relationship Management


Learning objectives:

  • How Emotional Intelligence Skills influence difficult conversations
  • How Emotional Contagion influences how connect with others
  • Practices to prepare for difficult conversations
  • Insight to personal patterns that either serve or undermine difficult conversations


  • 11:30 AM - Noon: Registration, Networking & Lunch
  • Noon - 1:15 PM: Program

Registration Rates

Early Bird Online

  • Member $40
  • Nonmember $55
  • Online registration closes FRIDAY May 11th
  • Register by May 11th to ensure Early Bird discount rate.


  • Member $50
  • Nonmember $65
  • Walk-ins accepted as space permits.

About the Speaker

Mariaelena is an alumnus of Fielding Graduate University’s Evidence-Based Coaching Program in Personal Development and Organizational Leadership and holds a PCC coaching credential through the International Coach Federation (ICF).   Mariaelena is also an Instructor at the University of California Santa Barbara in the Human Resources Extension program and an Adjunct Faculty Member at Santa Barbara City College delivering classes in leadership and professional development.  Finally, she is a certified Emotional Intelligence Coach, Trainer, and Assessor.  

Mariaelena is a member of both SHRM and SBHRA.

HR Credential Recertification Credit

This program has been submitted for review of recertification credit regarding HR credentials.


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